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Frequently Asked Questions: Tickets

Do you offer senior/concession discounts?

Discounts are not offered for different age groups, however children aged 12 and under are free. Companion Cards will be accepted.

I can no longer attend Big Skies Festival; can I get a refund for my tickets?

Unfortunately, there is a NO REFUND policy on all tickets. As outlined in our Terms and Conditions, a refund will only be processed if the festival is cancelled.

PLEASE NOTE: Any approved refunds of the festival tickets will be the face value of the ticket purchased LESS a 4% booking fee.

Ticketholders can transfer their tickets on to others who are able to attend, to do this follow the steps below.

Update your ticket details.

Find the order confirmation email you have received. Click the Edit Order button. Update your order details, such as buyer and ticketholder information. To save the changes, click Save at the bottom.

The tickets should now be sent to the email address you have updated it to.

What do I do if I haven’t received my email confirmation or ticket?

Firstly, check that the email hasn’t been sent to your Junk/Spam folder. If you still can’t find your tickets, please contact the Big Skies team.

Where can I purchase my tickets from?

Tickets can be purchased online or at the gate of the event on the day.

How will I receive my tickets?

Tickets will be emailed to the nominated email address after booking and payment.

Will my ticket gain entry to every event on the festival program?

No, one single ticket will not give you entry to any event. If you’d like to attend more than one event (for example, Jacaranda Long Lunch, a Regional Tour and Big Skies Concerts), you will need to purchase a ticket to each individual event.

The Markets, Camp Kitchen area and After Party do not require a ticket.



86 Jimbour Station Rd,
Jimbour East QLD 4406

Contact Details
(07) 4679 4777

Tickets will be available soon

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