Frequently Asked Questions
Frequently Asked Questions: Concerts
The following items are permitted in the concert area:
Camping chair Small rug Sealed bottled water (not carbonated) Empty reusable water bottle Rain poncho Hat/ Sunscreen Non-professional camera
No – you will not be permitted to bring your own food, alcoholic beverages or eskies into the concert, however food vendors and a licensed bar will be operating on site.
For a full list of prohibited items, please read over our Concert Terms & Conditions – CLICK TO VIEW.
We recommend you bring a hat and sunscreen with you, as no umbrellas will be allowed into the venue.
Saturday – gates for the Saturday concert open at 2pm with the concert starting at 3.30pm.
Sunday – gates for the Sunday concert open at 11am with the concert starting at 12.30pm.
Frequently Asked Questions: Camping
Yes, campsites need to be booked prior to your arrival at our camping grounds. Unless booked out, camp sites are available to purchase up until the day of the event.
Camping is available from two to four nights. Thursday, Friday, Saturday and Sunday nights.
If you would like to camp with other people, please ensure you arrive in convoy with the rest of your group. Sites will be allocated upon arrival and at the discretion of our camping manager.
Jimbour’s iconic bonfire will be roaring Thursday, Friday, and Saturday night in the Camp Kitchen zone. Join your fellow festival goers for dinner and live music in the glow of the flames.
Unfortunately due to the current high fire risk in our region we are unable to permit fires at the individual campsites of campers onsite.
Each campsite is 10x8m in size and suitable for most vehicles, including motorhomes and caravans.
You can book as many campsites as you require. One camping ticket is equivalent to one campsite.
The following amenities will be available in the camping area:
– Toilets and Showers
– Dump Pod
– Limited potable water (it is recommended you arrive with water)
– General waste bins
Containers for Change collection binsNo animals (except assistance animals) are permitted within the site area, as Jimbour Station is a working property.
Our camping team will happily check you in from 8am till 5pm daily.
Frequently Asked Questions: Tickets
Discounts are not offered for different age groups, however children aged 12 and under are free. Companion Cards will be accepted.
Unfortunately, there is a NO REFUND policy on all tickets. As outlined in our Terms and Conditions, a refund will only be processed if the festival is cancelled.
PLEASE NOTE: Any approved refunds of the festival tickets will be the face value of the ticket purchased LESS a 4% booking fee.
Ticketholders can transfer their tickets on to others who are able to attend, to do this follow the steps below.
Update your ticket details.
Find the order confirmation email you have received. Click the Edit Order button. Update your order details, such as buyer and ticketholder information. To save the changes, click Save at the bottom.The tickets should now be sent to the email address you have updated it to.
Firstly, check that the email hasn’t been sent to your Junk/Spam folder. If you still can’t find your tickets, please contact the Big Skies team.
Tickets can be purchased online or at the gate of the event on the day.
Tickets will be emailed to the nominated email address after booking and payment.
No, one single ticket will not give you entry to any event. If you’d like to attend more than one event (for example, Jacaranda Long Lunch, a Regional Tour and Big Skies Concerts), you will need to purchase a ticket to each individual event.
The Markets, Camp Kitchen area and After Party do not require a ticket.
Frequently Asked Questions: Concerts
The following items are permitted in the concert area:
Camping chair Small rug Sealed bottled water (not carbonated) Empty reusable water bottle Rain poncho Hat/ Sunscreen Non-professional camera
No – you will not be permitted to bring your own food, alcoholic beverages or eskies into the concert, however food vendors and a licensed bar will be operating on site.
For a full list of prohibited items, please read over our Concert Terms & Conditions – CLICK TO VIEW.
We recommend you bring a hat and sunscreen with you, as no umbrellas will be allowed into the venue.
Saturday – gates for the Saturday concert open at 2pm with the concert starting at 3.30pm.
Sunday – gates for the Sunday concert open at 11am with the concert starting at 12.30pm.
Frequently Asked Questions: General
As Jimbour House is a working property NO animals are permitted on the property, other than a registered guide, hearing, or assistance dog with an identity card.
No – you will not be permitted to bring your own food, alcoholic beverages or eskies into the concert, however food vendors and a licensed bar will be operating on site.
Please contact the sponsorship team to enquire today at tourism@wdrc.qld.gov.au
Saturday – gates for the Saturday concert open at 2pm with the concert starting at 3.30pm.
Sunday – gates for the Sunday concert open at 11am with the concert starting at 12.30pm.
This event is all ages. Patrons under 12 years are free with a paying Parent or Guardian, and still require a (free) ticket to be booked for them.
Please be advised that the event is a fully licensed Rock Concert, those 18 and over will also need to provide proof of age at the gate and bar areas.